At Ajrakhify, we are committed to delivering your orders safely and on time. This Shipping Policy explains our shipping process, delivery timelines, and related terms.
1. Order Processing
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Orders are generally processed within 1–3 business days after successful order confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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Once your order has been dispatched, you will receive a shipping confirmation along with tracking details.
2. Delivery Timeline
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Standard delivery usually takes 3–7 business days after dispatch.
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Delivery timelines may vary depending on the delivery location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.
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Remote and non-serviceable locations may require additional delivery time.
3. Shipping Charges
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Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
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Any applicable free-shipping offers will be subject to the terms mentioned on the website or promotional communication.
4. Tracking Your Order
Once your order is shipped, you will receive tracking information through your registered email address or mobile number.
You can use the tracking details provided to check the status of your shipment.
5. Delayed or Failed Deliveries
Ajrakhify is not responsible for delays caused by circumstances beyond our reasonable control, including courier delays, extreme weather, natural disasters, strikes, public holidays, incorrect addresses, or unsuccessful delivery attempts.
If a shipment is returned to us because of an incorrect address, incomplete address, or repeated failed delivery attempts, additional shipping charges may apply for re-dispatch.
6. Incorrect Shipping Information
Customers are responsible for providing accurate delivery information at the time of placing an order. Ajrakhify will not be responsible for delivery failures caused by incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible. We will try to assist, but changes cannot be guaranteed once an order has been dispatched.
7. Damaged Packages
If your package appears damaged, opened, or tampered with at the time of delivery, please avoid accepting the shipment where possible and contact our customer support team immediately.
For damaged or incorrect products, photographic or video evidence may be requested to help us investigate the issue.
8. Contact
For any shipping-related queries, please contact Ajrakhify through the contact details provided on our website.
Ajrakhify reserves the right to update this Shipping Policy from time to time. Any changes will be published on this page.